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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20240913T123000Z
DTEND:20240913T140000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:LWP Refresh!: Using Net Promoter Score in Your Business
DESCRIPTION:Join the Leadership Winter Park alumni community\, Friday\, September 13\, from 8:30 a.m. to 10:00 a.m. for LWP Refresh! event. This program will feature Thor Falk\, Co-Active life coach\, market researcher and President/Founder of the Winter Park PRIDE Project\, to discuss the topic of Net Promoter Score (NPS) and how businesses can use it to gain feedback\, align goals\, and coach team members.\n\n \n\n\n \n\nNPS is a widely used metric in customer satisfaction and loyalty research developed by Fred Reichheld in 2003\, NPS measures the likelihood that customers will recommend a company's products or services to others based on their experiences. This very simple metric can be very useful\, especially when implemented correctly. Attendees can explore how they might integrate NPS into their ongoing assessments to ensure business growth.\n\n \n \n\nPresented By:
X-ALT-DESC;FMTTYPE=text/html:<div class="m8h3af8h l7ghb35v kjdc1dyq kmwttqpk gh25dzvf" style="overflow-wrap: break-word\; margin: 0px\; color: rgb(5\, 5\, 5)\; animation-name: none !important\; transition-property: none !important\;">\n<p dir="ltr" style="line-height:1.38\;margin-top:0pt\;margin-bottom:0pt\;"><span id="docs-internal-guid-9f755543-7fff-a6b3-15a1-c9bf039622d3"><span style="font-size: 10.5pt\; font-family: Arial\, sans-serif\; color: rgb(5\, 5\, 5)\; background-color: transparent\; font-variant-numeric: normal\; font-variant-east-asian: normal\; font-variant-alternates: normal\; font-variant-position: normal\; vertical-align: baseline\; white-space-collapse: preserve\;">Join the Leadership Winter Park alumni community\, Friday\, September 13\, from 8:30 a.m. to 10:00 a.m. for LWP Refresh! event. This program will feature Thor Falk\, Co-Active life coach\, market researcher and President/Founder of the <a href="https://winterparkprideproject.org/">Winter Park PRIDE Project</a>\, to discuss the topic of </span><span style="font-size: 11pt\; font-family: Arial\, sans-serif\; color: rgb(5\, 5\, 5)\; background-color: transparent\; font-variant-numeric: normal\; font-variant-east-asian: normal\; font-variant-alternates: normal\; font-variant-position: normal\; vertical-align: baseline\; white-space-collapse: preserve\;"><a href="https://www.qualtrics.com/experience-management/customer/net-promoter-score/#:~:text=An%20NPS%20score%20measures%20customer\,a%20higher%20score%20is%20desirable.">Net Promoter Score</a> (NPS) and how businesses can use it to gain feedback\, align goals\, and coach team members.</span></span><br />\n&nbsp\;</p>\n\n<p dir="ltr" style="line-height:1.38\;margin-top:0pt\;margin-bottom:0pt\;"><span id="docs-internal-guid-9f755543-7fff-a6b3-15a1-c9bf039622d3"><span style="font-size: 10.5pt\; font-family: Arial\, sans-serif\; color: rgb(5\, 5\, 5)\; background-color: transparent\; font-variant-numeric: normal\; font-variant-east-asian: normal\; font-variant-alternates: normal\; font-variant-position: normal\; vertical-align: baseline\; white-space-collapse: preserve\;"><span style="border:none\;display:inline-block\;overflow:hidden\;width:150px\;height:225px\;"><img height="225" src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfB7kdvv0jiu1EStfiypQAGvsFgwlV1mOop1ZaOBT8RX1_djUNIWVL3k6yL_z_oFXZfk_DcCSV02a6zO08vDeKPW-ovV3XJd-y9ZGY3FIkkaweCUmKKqu0VvOQ6N8xqA4egkqcHGNNQ6WXmZZmAZXJaSKeE?key=DljxIEYbVLBtCqNKP9dJ1Q" style="margin-left:0px\;margin-top:0px\;" width="150" /></span></span></span></p>\n&nbsp\;\n\n<p dir="ltr" style="line-height:1.38\;margin-top:0pt\;margin-bottom:0pt\;"><span id="docs-internal-guid-9f755543-7fff-a6b3-15a1-c9bf039622d3"><span style="font-size: 10.5pt\; font-family: Arial\, sans-serif\; color: rgb(5\, 5\, 5)\; background-color: transparent\; font-variant-numeric: normal\; font-variant-east-asian: normal\; font-variant-alternates: normal\; font-variant-position: normal\; vertical-align: baseline\; white-space-collapse: preserve\;">NPS is a widely used metric in customer satisfaction and loyalty research developed by Fred Reichheld in 2003\, NPS measures the likelihood that customers will recommend a company&#39\;s products or services to others based on their experiences. This very simple metric can be very useful\, especially when implemented correctly.&nbsp\;Attendees can explore how they might integrate NPS into their ongoing assessments to ensure business growth.</span></span></p>\n\n<p dir="ltr" style="line-height:1.38\;margin-top:0pt\;margin-bottom:0pt\;"><span id="docs-internal-guid-9f755543-7fff-a6b3-15a1-c9bf039622d3"><span style="font-size: 10.5pt\; font-family: Arial\, sans-serif\; color: rgb(5\, 5\, 5)\; background-color: transparent\; font-variant-numeric: normal\; font-variant-east-asian: normal\; font-variant-alternates: normal\; font-variant-position: normal\; vertical-align: baseline\; white-space-collapse: preserve\;">&nbsp\;</span></span></p>\n&nbsp\;\n\n<p dir="ltr" style="line-height:1.38\;margin-top:0pt\;margin-bottom:0pt\;"><strong><span id="docs-internal-guid-9f755543-7fff-a6b3-15a1-c9bf039622d3"><span style="font-size: 10.5pt\; font-family: Arial\, sans-serif\; color: rgb(5\, 5\, 5)\; background-color: transparent\; font-variant-numeric: normal\; font-variant-east-asian: normal\; font-variant-alternates: normal\; font-variant-position: normal\; vertical-align: baseline\; white-space-collapse: preserve\;">Presented By:</span></span></strong></p>\n&nbsp\;<a href="http://www.artifxcafe.com"><img alt="" height="200" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/3221/Image/ArtifxLogoFinal_BlackLeaf_Flatten-01.png" style="width: 200px\; height: 200px\;" width="200" /></a>\n\n<p dir="ltr" style="line-height:1.38\;margin-top:0pt\;margin-bottom:0pt\;">&nbsp\;</p>\n</div>\n
LOCATION:Winter Park Chamber of Commerce 151 West Lyman Avenue Winter Park\, FL 32789
UID:e.3221.5053028
SEQUENCE:3
DTSTAMP:20260411T212603Z
URL:https://winterparkgzcms.preview.gochambermaster.com/events/details/lwp-refresh-using-net-promoter-score-in-your-business-5053028
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